Mobile Unified Communications Application
The mobile phone has become an indispensible part of everyone’s lives. It’s the go to tool for communications, information, interaction and to stay in touch. For that reason, we give you a world class application that lets you be more productive, more mobile and ready for anything.
Our powerful VoIP mobile app offers state-of-the-art functionality, allowing our customers to perform the following tasks right from their mobile phones*.
- Make and receive internal and outside telephone calls
- Quick links for faster dialing and at-a-glance status light (BLF)
- Chat with internal employees via text messaging
- Automatically integrate contacts from your personal phone book
- Transfer a call to another employee
- Add a person to existing two-way call - three-way calling
- Make an attended transfer
- Quick links for faster dialing and at-a-glance status light (BLF)
- Make internal person to person video calls
- Review voicemail messages
- Make outside phone calls using the company telephone number
- Send/receive text messages using the company telephone number
- Use our world-class heads up display (HUD) in real-time to see who is on which call
* Not all features are available on all versions of the mobile communications app.
Hosted VOIP
Promote your company's flexibility, growth and success with Hosted VoIP service.
Hosted VoIP services allow your company to use the latest and greatest cloud-based business phone features, while saving money on your total communications costs with affordable call path pricing and zero maintenance costs. We also offer complete customization and additional upgrades to fit your company’s telecommunications needs.
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KEY FEATURES
- Toll-free and local number options
- HD calling for a superior quality sound
- Support for all industry-leading VoIP phones
- Unlimited extensions
- Dedicated toll-free number for company faxing
- Call recording
- SMS text messaging straight to your company phone number
- View and print call reports
PRODUCTIVITY FEATURES
- Auto attendant
- Dial-by-name directory
- Option to play voicemail messages online or via email
- Voicemail message to text translation
- View faxes online or via email
- Caller ID on all calls
- State-of-the-art administration portal
- Call screening
- Ability to turn your Smartphone into an office phone
- Simultaneous ringing with your desktop and Smartphone
ADVANCED FEATURES
- CRM integration
- Advanced fax machine support
- Sophisticated call center routing, monitoring and reporting
- World class heads up display that provides an instant view of your company's calls
- Voice message drops
- Optional Call Center Solutions package